FREQUENTLY ASKED QUESTIONS
Need help? Have questions about our ingredients and formulations? Get answers to them all right here.
ORDERING, SHIPPING & RETURNS
We strive to process and ship your orders within 24 hours of order receipt. Orders placed before 2:00 pm (EST) will normally be fulfilled & dispatched on the same day, Monday to Friday. We offer FREE standard shipping, which can take 1-10 business days, depending on your location. For expedited shipping, please select express service at checkout.
At this time, we do not offer international shipping. We ship throughout the United States.
We hope you will love your DOTE products, but if you are unsatisfied, we accept returns within 30 days of purchase. Email email@example.com with your order number and the items you wish to return, and a member of our customer support team will assist you with your return.
DOTE conforms to Good Manufacturing Processes (cGMPs) and the specific rules and regulations of the FDA. We are subject to their jurisdiction and inspections of product manufacturers to verify compliance with good manufacturing practices. However, in the USA, there is no federal regulation of supplements. In other words, there is no such thing as FDA "approval" when it comes to dietary supplements and vitamins.
Our entire collection is cruelty-free throughout the production process, from the raw ingredients to the final manufacturing. We are Leaping Bunny Certified and proud of it! We do not use any animal products, and all of our products are 100% vegan.
Please consult your physician before using our products if pregnant or breastfeeding.
We package our full-size products in glass containers designed to be refilled or reused. Our ReDOTE subscribers receive their refills in pouches made of post-consumer recycled (PCR) plastic, which sustainability experts believe is the best way of limiting the environmental impacts of product waste. All of our boxes are made of FSC-certified paper, and we ask that you please recycle them.
CBD is short for cannabidiol. It’s a non-psychoactive extract from the cannabis plant (it won’t make you high).
This supplement has been known to assist with a variety of neurological disorders. It has also been shown to help with pain, inflammation, insomnia, and much more.
The amount of time it takes for CBD to take effect depends on the form of CBD you’re using. Most oral supplements require at least 30 minutes to work because they need to be absorbed through the digestive tract first. When used sublingually (placing CBD oil under your tongue), the first effects are felt within 20 minutes.
No. Drug tests searching for marijuana look for traces of THC. Our hemp-derived broad-spectrum CBD does not contain any THC. CBD is legal in the United States.
No. CBD is completely non-psychoactive.
Every batch of our hemp-derived CBD extract is sent to an independent lab to be tested for potency and contamination. The lab then provides a certificate with its findings to DOTE, which our customers can access via a QR code printed on the label.
Hemp and marijuana are two different names for cannabis, a type of flowering plant in the Cannabaceae family. The key difference between the two is tetrahydrocannabinol (THC) content. Legally, “marijuana” refers to cannabis that has more than 0.3 percent THC by dry weight and “hemp” refers to cannabis that has less than 0.3 percent THC by dry weight.
This is a term used to describe cannabis extracts that fall between full-spectrum and an isolate. A broad-spectrum CBD extract contains all compounds naturally found in the cannabis plant, but doesn't contain any THC.
CBD is derived 100% from plant sources. No animal products are required to make a CBD oil.
We'd recommend that you check with your doctor before starting any new supplements if you're using any prescription medication.