Shipping policy

Shipping

UPDATE ON SHIPPING DELAYS:

Due to COVID-19, our carriers have been experiencing delays in delivery. While most orders are shipped within our normal 1-4 business days, some orders may take longer than usual to process.

In addition, after orders have been placed, package scans from our carriers may be delayed. As a result, orders may not show tracking for a few days – even when your order is already on the way. Please allow extra time for tracking updates and final delivery.

In rare cases, you may not have tracking visibility – orders may arrive before tracking becomes available.

Thank you for your understanding. We appreciate your patience during this time.

We currently only ship to the U.S.

Once your order ships, you will receive a shipping confirmation email with tracking information. We do not require signatures upon receipt and we are not responsible for lost or stolen packages.

For questions about your package, email us at hello@dotewellness.com with your inquiry and we will respond to you as soon as we can.